So I don't have TiVo, I have RTV (ReplayTV). It's pretty similar -- I bought it because the unit was cheaper and some programmers had developed software that would allow me to pull shows right off the unit into my computer so I could share/send/cut up whatever I wanted. It also had a nice 30-second skip button that made skipping over commercials pretty easy (something TiVo supposedly lacks - more on this later).
A couple of weeks ago, however the hard disk on my RTV crashed. After emailing all my information to D&M Holdings (the company that owns RTV), I received an email back saying that it would cost $79 to fix my RTV. Let's say I politely declined their offer to help.
Why pay $79 when I can go to an online forum for help and try to fix it myself? The worst that can happen is that it won't work and I will have to shell out an extra $20 on top of the $79 for a factory-renewed (with warranty) unit that has double the capacity? And this just in -- TiVo is now offering a FREE box (factory renewed), if you purchase a year's-worth of service in advance.
Thanks for the happy memories RTV -- that time you recorded only the first two minutes of an episode of Lost... the time you recorded the HD signal of The Sopranos -- even though I didn't have HD service at the time...Your awkward web-based programming "feature" that requires programming at least 24-hours in advance...The many times you recorded over episodes of shows I hadn't seen because you have no 'Season Pass' feature.
Now that TiVo offers official software that lets you copy shows from your unit to your desktop (and there's some unofficial software that will allow you to turn those proprietary .tivo files to .mpg files), I think I'm sold.
Besides, I'd rather own a product by a company that really cares about what it makes and stands behind it, not some foreign holding company that owns a bunch of companies that don't even produce their own unites anymore. TiVo rules!
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