Everyone's Trying to Screw Me

I knew that my bill for cable/internet would go up soon because introductory monthly charges were only temporary. I was not prepared, however for an extra $15/month charge for all premium cable channels that I never signed up for! RCN is providing me with cable and internet -- two very widespread forms of communication, yet they can't seem to be able to notify me that I have all these new channels to watch! I'm planning to cancel the extra premium channels, but it would have been nice to have enjoyed them, even for a little.

Thanks for nothing, RCN.